Frequently Asked Questions

Your guide to shopping the latest in street fashion and high-end drops.

How long does shipping take for new drops?

Standard shipping typically takes 3-5 business days. For limited edition releases and pre-orders, please refer to the specific timeline listed on the product page.

Are all items sold on HYPEDEPT authentic?

Absolutely. We have a zero-tolerance policy for counterfeits. Every item undergoes a rigorous multi-point inspection by our expert authentication team before being listed.

What is your return policy?

We offer a 14-day return window for most items. Products must be unworn, in their original packaging, and with all HYPEDEPT security tags still attached.

Which payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible 'Buy Now, Pay Later' options through Klarna and Afterpay.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your location.

How can I track my order status?

Once your order has been processed, you will receive an email with a tracking number and a link to follow your package's journey in real-time.